Delivery Information

We use a cost based method to determine postage paid. The rates change dependent upon the cost amount of the order placed. Our current rates for Australia wide deliveries are as follows:

If you spend:
$0 to $65 – Postage = $9.95
$65.01 to $200 – Postage = $19.95
Over $201.00 – Postage = $39.95

If you are outside Australia, please email us for a postage quote to your destination.Kindy Kippers reserves the right to charge delivery prices and change prices for delivery at any time. If no postage is added to a particular order (for any reason, including a technical error/glitch), we reserve the right to charge the correct postage based on the quoted rates.

Method of Delivery

Orders will be shipped to you by either Australia Post, or by Fastway Couriers. Most Kindy Kippers Sheet Orders to Metro areas will be sent by Fastway couriers where possible. If Fastway cannot deliver to your particular area, we will use Australia Post. Fastway cannot deliver to a PO Box, so please provide a physical street address for all orders.

If you supply us with a work address, please advise the opening hours of the office/warehouse at which you work as our Courier service can begin deliveries as early as 7am in the morning. With our nominated Courier Service we recommend that your nominated delivery address is one where someone is present to accept your delivery between the hours of 9.00am and 5.00 pm. Our courier cannot guarantee a specific delivery date or time. If no one is present to accept the delivery a slip will be left in the mail box so that you can negotiate a suitable arrangement for final delivery or collection.

Courier Delivery time frames will differ depending on your location:

1-2 days – Brisbane, Sunshine Coast, Gold Coast
2-3 days – NSW Metro, ACT Metro
3-4 days – Victoria Metro 
4-5 days – Sth Aust Metro 
5 days – Tasmania Metro, Western Australia Metro, Northern Territory Metro

Where an order cannot be sent with our Courier or will take longer than 5 working days to arrive, we will use Australia Post. For Australia Post delivery time frames to your area, please use the estimator on the Australia Post website. We are based on the Gold Coast, Queensland. We endeavour to have all orders out within 48 hours of receipt and aim for our orders to arrive within 2-5 business days.

If you require your parcel urgently or as a gift to someone required by a certain time, please advise us at the time of placing your order.

Fastway deliveries are fully trackable and insured and where requested, we can provide you with a tracking number for your parcel once it has been shipped. Australia Post deliveries are only trackable and insured if you choose to upgrade to Registered Post. Registered Post upgrades will incur an additional $2.50 shipping fee.

Once purchases have been dispatched, we cannot be held responsible for items lost or damaged in transit.

Title and risk of loss to all products will pass to you on delivery.

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